Beware of Fraud

Important Reminder

Scam text messages are continuing to make their way through the community.

These messages attempt to gather details from you, in order to access your Credit Union Online Banking.

The wording of the messages have varied but all attempt to make the recipient click on a link provided to '"Verify your account", “Unsuspend your account” or “Verify a Payee”.

If you receive a text like this, DO NOT click on the link or give any information and we recommend you delete the message from your phone immediately.

We ask all members to please exercise extreme caution if encountering these messages.

If you are unsure of the validity of a text message from the Credit Union, please call our head office on 058-44088.

With the increase in fraudulent communications nationwide, Cairde Credit Union encourages all members to remain vigilant of scam calls, texts and emails.

Things to Know

• Cairde Credit Union will NEVER text you requesting your Bank Account/Credit Union account details.
• Cairde Credit Union will NEVER text you requesting your PAYPAL account details
• You should NEVER divulge any of your personal or financial information to an unknown person(s).
• Be extremely cautious of suspicious, unsolicited phone calls, emails or text messages requesting your personal details or asking you to click on a link.
• Cairde Credit Union Ltd will contact members using the following details:
• By phone - (058-44088)
• By email - with the URL ending (.....@cairdecu.ie)
• Text messages are ONLY used in certain circumstances and you will always be informed of this by a member of staff prior to a text being sent to you. (These texts will NEVER ask you for your personal or financial details).

In the event that you receive an unsolicited communication from someone attempting to impersonate Cairde Credit Union:

1. Hang up/Do not divulge information
2. Take note of the phone number (if provided) or email address
3. Contact Cairde Credit Union Ltd immediately on 058-44088

Some more general guidance for avoiding scams

• Don’t assume an email, call or text is genuine because someone has basic information like your name or address. Fraudsters may use publicly available information to lure you in
• Fraudsters are very good at making texts and e-mails look genuine and have been known to set up elaborate and convincing dummy websites
• Be careful of contacts that appears to be from your bank or credit union requesting verification account numbers and passwords. Banks and credit unions will NEVER request your full personal access code or password.
• If you have previously been a victim of a scam then it is more likely that you will be targeted again.
• If something doesn’t feel right, it probably isn’t. Take your time to think things through and don’t feel pressured into making a decision that you might later regret.